The Amazon Project 2024

This project is to monitor what percentage of on-time deliveries Amazon achieves on my orders for home & work^* in 2024. I was motivated when Amazon started shifting Prime deliveries to my home & work between various distribution centers, and the delivery issues seemed to have taken a huge jump up. Ironically, they often pass from an Amazon center close to my house to another farther away before being placed on a delivery vehicle.

This web page is tracking all of my business and personal Amazon orders, Prime & non-Prime. An on-time delivery is when Amazon delivers all items in a given order on or before the date promised at the time the order is placed^†. Unless the delivery was paid to have a specific delivery time-window at the time of the order, a delivery is counted as "on time" if it arrives on the original promised calendar date. If an item was lost in transit ("Never Delivered") and Amazon automatically reordered it, that reorder appears as a separate order in the list and is held to the new order's original promised delivery date.

Carrier was added in May. Amazon only keeps tracking data alive for a couple of months, so "No Record" means Amazon had deleted the tracking info when I added the "Carrier" column. "Amazon" in that column may mean an "Amazon Shipping", "Amazon Delivery Service Partner", both of which use Amazon marked vans, or "Amazon Flex Driver" (individual in their personal vehicle). Note that when Amazon uses an "Amazon Flex" driver, they mark the package as "Shipped" when the delivery appointment has been scheduled, not when it's actually is given to the courier.

As of the last update on November 15, 2024, covering 353 orders for work & personal use, Amazon's on time delivery rate on my orders for 2024 was approximately 90.7%.

View 2022 Delivery Data

View 2023 Delivery Data

2024 Delivery Data

^* An attempted delivery on or before the promise date but when the business is closed counts as an on-time delivery.

^† Unless the delivery was paid to have a specific delivery time-window at the time of the order, a delivery is counted as "on time" if it arrives on the original promised calendar date. If Amazon changed the promise date after the order is submitted, the original promise date at the time of order submission is used as that original promise date is, like price, part of the bargain they proposed to entice me to submit the order with them as opposed to one of their competitors like Walmart.